Privacy Policy

1. What We Collect

• •Email address — for registration, authentication, and transactional notifications (password reset, subscription reminders).
• •Date of birth and gender — used exclusively for numerological calculations (Matrix of Destiny, Chakra Analysis, Soul Prism, compatibility, forecasts). Not used for identification, marketing, or advertising.
• •Forum and consultation messages — text you voluntarily submit when creating consultation requests or forum threads.
• •Anonymous usage data — page views, device type, browser, and country via self-hosted analytics (Umami). No cookies or personal identifiers are used for analytics.

We do not collect biometric data, precise geolocation, social media profiles, or any data beyond what is listed above. We do notstore payment card details — all payments are processed directly by the payment provider.

2. How We Use Your Data

• Providing numerological calculation services
• Managing your account and subscription
• Sending transactional emails (password reset, subscription expiry reminders)
• Powering AI consultations based on your calculation data
• Improving the Service based on aggregated, anonymous analytics

We do not use your data for advertising, profiling, or selling to third parties.

3. Cookies

We use only essential cookies to maintain your authentication session and language preference. We do not use tracking cookies, advertising pixels, or third-party analytics that set cookies. Our analytics (Umami) is cookie-free and fully GDPR-compliant.

4. Third-Party Services

We share a minimal amount of data with the following services, strictly as needed:

• •SMTP provider — receives your email address to deliver transactional messages (password reset, subscription reminders).

We may also disclose data if required by law or court order.

5. Data Security and Retention

We protect your data with industry-standard measures:

• Passwords hashed with bcrypt (never stored in plain text)
• All connections encrypted via HTTPS/TLS
• Database access restricted to internal network
• JWT-based authentication with expiration

We retain your data for as long as you have an active account. If inactive for 24 months, we may delete your data. You can request deletion at any time.

6. Your Rights

You have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete data
• Delete your data (right to be forgotten)
• Withdraw consent at any time
• Export your data in a portable format
• Complain to your local data protection authority

To exercise any of these rights, email us at office@numsoul.com. We will respond within 30 days.

7. Changes

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the updated Policy.